Terms of Use

Use of information

The website offers general information about water damage cleanup. Property conditions require an on-site assessment.

A page cannot determine the full condition of a particular floor or ceiling.

Any work agreement is between the customer and the independent service provider.

The provider is responsible for describing the proposed work and its charges.

Review any provider paperwork carefully, including the description of work, payment terms and changes discovered on site.

Drying time, material removal and price depend on the actual damage.

Moisture readings and material condition determine when drying is complete.

Washer and plumbing work belongs to the appropriate appliance or plumbing trade.

Source work and water damage work can proceed under separate agreements.

Policy interpretation and coverage decisions belong to the insurer.

A restoration record does not decide whether an expense is covered.

A homeowner should contact the insurer directly about deductibles, exclusions and required claim steps.

External pages may change, and their operators control their own content.

Following an outside link means that page’s own terms may apply.

Content and these terms may change without prior notice.

The version displayed during use controls that visit.

Questions about these terms can be raised by calling (888) 471-9821.

Provide the page and question when calling so the issue is clear.